Dispute Resolution
Boulot Man provides a structured, fair, and transparent dispute resolution process to protect clients, technicians, freelancers, companies, and enterprise partners.
What Is Dispute Resolution?
Dispute Resolution is the process used when a disagreement arises between a client and a service provider regarding work quality, scope, payment, delays, or conduct. Boulot Man acts as a neutral facilitator to ensure fairness and accountability.
Who Can Raise a Dispute
- Clients
- Technicians & Free Agents
- Companies
- Enterprise partners
When to Raise a Dispute
- Incomplete or poor-quality work
- Payment disagreements
- Missed deadlines
- Misrepresentation
- Professional misconduct
What Is Protected
- Escrow-held payments
- Job agreements
- Milestone approvals
- Platform integrity
How the Dispute Process Works
Dispute is raised via dashboard
Automatic escrow hold (if applicable)
Evidence submission by both parties
Boulot Man review & mediation
Resolution decision issued
Payment release, refund, or correction
Types of Disputes
Payment Disputes
- Non-payment
- Partial payment disagreements
- Escrow release conflicts
Service Quality Disputes
- Work not meeting agreed standards
- Incomplete delivery
- Unauthorized changes
Conduct & Compliance
- Professional misconduct
- Safety violations
- Policy breaches
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