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Dispute Resolution

Boulot Man provides a structured, fair, and transparent dispute resolution process to protect clients, technicians, freelancers, companies, and enterprise partners.

What Is Dispute Resolution?

Dispute Resolution is the process used when a disagreement arises between a client and a service provider regarding work quality, scope, payment, delays, or conduct. Boulot Man acts as a neutral facilitator to ensure fairness and accountability.

Who Can Raise a Dispute

  • Clients
  • Technicians & Free Agents
  • Companies
  • Enterprise partners

When to Raise a Dispute

  • Incomplete or poor-quality work
  • Payment disagreements
  • Missed deadlines
  • Misrepresentation
  • Professional misconduct

What Is Protected

  • Escrow-held payments
  • Job agreements
  • Milestone approvals
  • Platform integrity

How the Dispute Process Works

STEP 1

Dispute is raised via dashboard

STEP 2

Automatic escrow hold (if applicable)

STEP 3

Evidence submission by both parties

STEP 4

Boulot Man review & mediation

STEP 5

Resolution decision issued

STEP 6

Payment release, refund, or correction

Types of Disputes

Payment Disputes

  • Non-payment
  • Partial payment disagreements
  • Escrow release conflicts

Service Quality Disputes

  • Work not meeting agreed standards
  • Incomplete delivery
  • Unauthorized changes

Conduct & Compliance

  • Professional misconduct
  • Safety violations
  • Policy breaches

Dispute Resolution FAQ

Is Boulot Man a legal court?+
How long does resolution take?+
Can funds be refunded?+
Does raising disputes affect ratings?+

Need Help Resolving an Issue?

If you have an active task, please raise a dispute from your dashboard. For general inquiries, feel free to contact us.