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🔒 Escrow & Payment SafeguardsEffective Date: August 31, 2026

Boulot Man Payments & Escrow Policy

Protected milestone funding, instant mobile money payouts, and zero hidden charges across Africa's most trusted engineering and technical services marketplace.

Section 1

BOULOT MAN ESCROW VAULT GUARANTEE

Boulot Man operates a secure, milestone-based Escrow Vault protecting both parties in every technical service transaction across Africa.

When a client hires a technician or awards a company project, funds are placed in the secure Boulot Man Escrow account before mobilization. The funds are strictly held and only disbursed when the client reviews and approves the completed milestone.

Section 2

PAN-AFRICAN PAYMENT RAILS & INTEGRATIONS

We support localized, frictionless digital payment methods tailored to each country of operation:

2.1 Mobile Money (MoMo)
  • MTN Mobile Money & Airtel Money (Rwanda, Uganda, Ghana)
  • MTN MoMo & Orange Money (Cameroon, Ivory Coast)
  • M-Pesa (Kenya)
2.2 Bank Cards & Direct Wire
  • Visa, Mastercard, and Verve card payments processed via PCI-DSS Level 1 encrypted gateways
  • Direct Corporate Bank Wire for large enterprise construction and engineering tenders
Section 3

MILESTONE FUNDING & RELEASE ARCHITECTURE

For structured or large projects, work is partitioned into defined sequential milestones. The client funds each milestone prior to work commencement. Upon milestone submission with photographic or engineering sign-off proof, the client has 5 business days to inspect and release funds.

Section 4

AUTOMATIC DISBURSAL & REVIEW WINDOW

If a client receives completed deliverable proof and does not approve or dispute within the specified 7-day review window, automated reminder alerts are sent. If no response or defect report is filed within the subsequent 48-hour grace period, funds are automatically disbursed to the provider.

Section 5

TRANSPARENT FEE STRUCTURE — ZERO HIDDEN CHARGES

Boulot Man believes in total pricing transparency with zero surprise fees:

  • Client Service Fee: Low, transparent transaction charge displayed upfront prior to payment
  • Technician Service Fee: Nominal platform facilitation fee deducted upon successful milestone payout
  • Enterprise & Concierge: Fixed project management rate agreed in written contract
  • Zero registration fees and zero bidding fees for standard accounts
Section 6

WITHDRAWAL TIMELINES & INSTANT PAYOUTS

Once milestones are released, technicians and companies can withdraw earnings directly to Mobile Money or Bank Accounts:

• Mobile Money (MTN, Orange, Airtel): Instant to 2 hours

• Local Commercial Bank Accounts: Same day to 24 business hours

Section 7

DISPUTE FREEZE & ESCROW MEDIATION

If a client or provider raises a formal dispute, escrowed funds for that milestone are instantly locked in the vault. Neither party can withdraw funds until the dispute resolution panel concludes neutral evidence examination.

Section 8

ANTI-FRAUD & CHARGEBACK PROTECTION

All transactions undergo automated fraud risk scoring, tokenized card vaulting, and session integrity verification to prevent stolen card abuse and fraudulent chargebacks.

Section 9

OFF-PLATFORM PAYMENT RISKS

Transacting outside Boulot Man payment rails (such as direct unrecorded cash or private transfers) strictly forfeits escrow guarantees, milestone dispute mediation, and insurance coverage.

Section 10

TAXATION & STATUTORY COMPLIANCE

Users are responsible for declaring personal or corporate income taxes. Where required by regional tax authorities, Boulot Man complies with statutory withholding and value-added tax reporting.

Section 11

FINANCIAL SUPPORT CONTACT

For billing, invoice, escrow, or withdrawal assistance, contact our Payments Support desk:

Boulot Man Payments & Escrow Operations

For transaction confirmations, withdrawal tracking, or escrow queries:

Corporate OfficeKK 371 St, Kigali, Rwanda
Direct Phone0793 762 949
Financial Emailoffice@boulotman.com
Section 12

RELATED POLICIES

This Payments & Escrow Policy operates in conjunction with:

💳Terms of Service
💳Privacy Policy
💳Trust & Safety
💳Refunds & Cancellations Policy
💳Dispute Resolution Policy
💳Company Terms
💳Technician & Professional Terms